Five-star reviewers praise Adam, Andrew, and Matthew for thorough criminal and civil work, clear communication, and personal commitment even through office crises. One-star reviewers report being let down on case preparation, poor handoffs before trial, and incomplete advice on stamping requirements. The split between high praise and sharp complaints is stark and unresolved.
Most clients praise named lawyers like Lisa Riley, Leah Clemens, and Lucy for skilled court work and wills advice. A small minority report delayed responses and feel overcharged for poor outcomes.
Most clients praise Richard Crane's skill and genuine care, with many achieving better-than-expected financial settlements and court outcomes. His admin team, particularly Maddy, manages details well and responds quickly. However, a minority report aggressive upselling, unprofessional remarks, and reluctance to pursue client-directed paths, suggesting inconsistent service quality depending on who handles the case.
Five-star reviews praise named lawyers like Harry Jordaan and Stacey Byrne as responsive and professional. However, older clients describe long waits, missed calls, broken commitments to reply, and rushed appointments. Several report paying $295-$450 for initial advice only to be charged substantially more or told to handle matters themselves, without clear guidance.
Last updated 2026-08-05