Five-star reviews praise named lawyers like Harry Jordaan and Stacey Byrne as responsive and professional. However, older clients describe long waits, missed calls, broken commitments to reply, and rushed appointments. Several report paying $295-$450 for initial advice only to be charged substantially more or told to handle matters themselves, without clear guidance.
Based on limited recent reviews, so treat this as low-confidence.
Most clients praise named lawyers like Lisa Riley, Leah Clemens, and Lucy for skilled court work and wills advice. A small minority report delayed responses and feel overcharged for poor outcomes.
Five-star reviewers praise Adam, Andrew, and Matthew for thorough criminal and civil work, clear communication, and personal commitment even through office crises. One-star reviewers report being let down on case preparation, poor handoffs before trial, and incomplete advice on stamping requirements. The split between high praise and sharp complaints is stark and unresolved.
Rachel Robson and Dimitri are named repeatedly for compassionate, no-nonsense advocacy in criminal defence and family court. Clients speak of midnight calls, court victories, and personal check-ins that steadied them through stress. One conveyancing client described delays, unclear communication with lenders, and incomplete settlement work over three years; another family law client reported bias and inaction despite a year of invoicing. Carter Dickens accepts criminal, family, wills, and restraining order work at what reviewers call reasonable rates. The Joondalup office has rear parking, a ramp, and lift access. Praise focuses on Rachel and Dimitri's names; complaints name a different lawyer whose approach disheartened clients seeking custody support.
Last updated 2026-08-05