Most clients praise Richard Crane's skill and genuine care, with many achieving better-than-expected financial settlements and court outcomes. His admin team, particularly Maddy, manages details well and responds quickly. However, a minority report aggressive upselling, unprofessional remarks, and reluctance to pursue client-directed paths, suggesting inconsistent service quality depending on who handles the case.
Five-star reviewers praise Adam, Andrew, and Matthew for thorough criminal and civil work, clear communication, and personal commitment even through office crises. One-star reviewers report being let down on case preparation, poor handoffs before trial, and incomplete advice on stamping requirements. The split between high praise and sharp complaints is stark and unresolved.
Reviewers consistently report efficient, stress-free property transactions with David Muller and the Lawmax team. Settlement is straightforward, responses are prompt, and staff handle multiple purchases without delays.
Rachel Robson and Dimitri are named repeatedly for compassionate, no-nonsense advocacy in criminal defence and family court. Clients speak of midnight calls, court victories, and personal check-ins that steadied them through stress. One conveyancing client described delays, unclear communication with lenders, and incomplete settlement work over three years; another family law client reported bias and inaction despite a year of invoicing. Carter Dickens accepts criminal, family, wills, and restraining order work at what reviewers call reasonable rates. The Joondalup office has rear parking, a ramp, and lift access. Praise focuses on Rachel and Dimitri's names; complaints name a different lawyer whose approach disheartened clients seeking custody support.
Last updated 2026-08-05