Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.
Most clients experience attentive, well-informed case handling. Stephen Browne handles complex injury claims over months or years, with named staff (Tom Prior, Tina Brennan, Jessica Phan, Leticia James, James Lassen, Bonnie Whyte, Nicole Steigen) consistently praised for transparency, follow-up calls and settlement success. One caller reported rude reception; the 546-review average of 4.9 stars suggests this is rare.
Claims handled include motor vehicle accidents, workers compensation, public liability, dog attacks, whiplash, aviation and catastrophic injuries. Many reviewers mention three-year-plus timelines and describe feeling valued despite long waits. The firm operates across Perth Metropolitan and states they cover transport costs for regional clients.
Kylie Ferridge and Shane lead a team that earned a 5-star average across 102 reviews by consistently getting serious criminal charges dropped or downgraded while keeping clients informed at every step. Clients repeatedly mention the reassurance, transparency, and genuine care that made stressful legal battles feel manageable.
Mark Andrews and his team (Deearnah, Tabitha, Stuart, Jeremy, and Zarah) earn consistent five-star reviews for criminal work. Clients praise their attention to detail, willingness to explain every step, and honest assessment of risks. Many highlight exceptional outcomes: dismissed cases, reduced sentences, eliminated mandatory minimums. Staff stay responsive through difficult periods, never making false promises. The firm operates criminal defence across Perth, with pricing starting at $290 for a 45-minute consultation. Reviewers value the personal touch: lawyers take time to understand circumstances, medical history, and rehabilitation efforts before court. Fixed-fee options are available. Across 288 reviews averaging 4.9 stars, nearly all report feeling genuinely heard in otherwise dire situations.
Damien and his team earn strong praise for making clients feel supported during stressful legal matters. Reviews highlight their straight-talking style, willingness to explain court processes, and genuine focus on getting good outcomes. The firm works with clients of all backgrounds, including those with English difficulties, and staff consistently earn trust through openness and follow-through.
Last updated 2026-09-05