Core details are sourced from this business's Google Business Profile (checked 2026-09-05).
All 27 reviews are five-star. Reviewers consistently praise Natalie Knight's legal expertise, attentiveness, and honest advice across employment law, family matters, and commercial disputes. Clients highlight her clarity, quick responses, and ability to deliver strong outcomes even in complex cases. One reviewer noted her rates were roughly a quarter of a competitor's, with invoicing after work rather than upfront trust payments.
Every five-star review praises Danielle for combining legal expertise with genuine warmth. Clients repeatedly mention feeling heard, supported, and at ease during stressful processes like probate and will changes. Her efficiency, clear explanations, and compassionate handling of difficult family matters set the consistent pattern across all feedback.
Benn Hill draws strong praise from clients he takes on, with reviewers citing his legal knowledge, fair pricing, and clear guidance through family law matters. However, a cluster of recent complaints centres on unresponsiveness: multiple prospective clients report unanswered calls, emails, and missed appointment confirmations, which some say worsened their stress during already difficult times.
Strong older reviews praise the team's commitment and professionalism, particularly Angela Pollard and Jeff Potter. Recent criticism focuses on poor communication, unethical fee practices, and a five-year motor vehicle claim marked by rising costs and complaints to the Legal Practice Board.
Last updated 2026-09-05