Core details are sourced from this business's Google Business Profile (checked 2026-09-05).
Strong older reviews praise the team's commitment and professionalism, particularly Angela Pollard and Jeff Potter. Recent criticism focuses on poor communication, unethical fee practices, and a five-year motor vehicle claim marked by rising costs and complaints to the Legal Practice Board.
Based on limited recent reviews, so treat this as low-confidence.
Most clients praise the team's warmth and expertise in wills and estate work. Two recent reviews, however, report serious follow-up failures: drafts delayed without explanation, emails and letters ignored for months, and requests for file return unanswered. Strong reputation sits against real accountability gaps.
Rachel Robson and Dimitri stand out for their criminal defence work and emotional support during family disputes; major charges dropped, clients kept out of jail, and long-term matters resolved favourably are common positives. The firm's strength lies in its named lawyers, quick turnarounds, and genuine check-ins, though a minority report serious failures in complex conveyancing and parenting access cases where communication broke down and fees continued without progress.
Across 32 reviews, clients consistently report quick, smooth transactions with David and team, citing their knowledge of property law and responsive communication. Conveyancing and wills work dominate feedback, with repeat clients and minimal complaints; fees described as reasonable.
Last updated 2026-09-05