Clients consistently credit Belinda McClelland with turning stressful legal situations into manageable processes through genuine empathy and straightforward advice. Her team handles family matters, wills, and estate work with speed and responsiveness, explaining complex steps clearly and refusing to waste clients' money on unnecessary steps.
Staff know clients personally rather than treating them as transaction numbers. Reviewers spanning family law (separation, children), estate planning (wills, power of attorney), and older cases all report feeling supported and achieving favorable outcomes, many recommending her to friends and returning for multiple matters over years.
Michael Gresham and his team earn consistent five-star praise for keeping clients informed, accessible, and genuinely invested in outcomes across personal injury, family law, and estate matters. Reviewers value his readiness to give honest counsel even when cases lack financial merit, his calm handling of traumatic situations, and staff professionalism that reduces stress at each stage.
Sussex Street delivers valuable legal help to people without money, with several advocates (Amanda, Ruby May, Michael, Sharon) earning praise for patient listening and practical guidance. Yet the service stumbles on basics: reviewers report weeks waiting for callbacks, staff who don't show up, and a reception desk that can be cold to vulnerable clients. The gap between best and worst experiences is stark.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-05