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Robertson Hayles Lawyers

Updated 2026-08-05 · 3,597 reviewed · 163 listed · Scored from 36 Google reviews · How we rank ›

4.5(36) 76 composite score See reviews on Google ✓ Google-verified
Wills & Estate PlanningCommercial & Business LawCriminal LawConveyancing & Property LawFamily LawPersonal Injury LawLaw FirmSolicitorCivil Law AttorneyTrial Attorney
Robertson Hayles Lawyers
Services
Wills & Estate Planning, Commercial & Business Law, Criminal Law
Reviews
36

What recent reviews say

Most clients praise Robertson Hayles for personalised support across family, property, and estate matters. Named lawyers like Alex Naoum, Kevin, and Eric Tan routinely get credit for guiding clients through complex cases with empathy and clear communication. A small number report being ignored after engagement, with one calling out months of unanswered calls and emails as a dealbreaker.

Praised for
  • responsive communication
  • empathetic and supportive
  • skilled advocates
  • clear explanations
  • effective outcomes
Watch-outs
  • radio silence and poor follow-up
  • unresponsive to calls and emails
  • waste of money
responsive-communicationpoor-follow-upknowledgeableprofessionalempatheticachieved-good-outcomeattentivethorough-preparationtrustworthy
Best for: Families navigating mediation, parenting disputes, or property division; individuals seeking estate probate or property purchase guidance.
Think twice if: Those who value quick response times should clarify communication protocols upfront; some clients report months of non-response and unanswered calls.

Strengths

  • Named specialists (Alex Naoum, Kevin, Eric Tan) praised for mediation and courtroom work
  • Emotional support alongside legal advice
  • Handles cross-border and international matters
  • Transparent pricing and timely communication in positive cases

Worth knowing

  • Alex Naoum handles family and property matters; clients note swift responses and courtroom wins
  • Eric Tan specialises in estate and probate; praised for navigating complex complications
  • Kevin assists with family law, property purchases, and commercial matters involving cross-border issues
  • Chloe and Nicola (front desk staff) mentioned for accessibility and helpfulness
  • Jeremy London listed for estate matters
  • Post-case document archiving noted as helpful

What reviews say by service

Family Law
Alex Naoum, Kevin, and Jeremy London praised for mediation, court representation, and emotional guidance in custody and financial settlement cases.
Wills & Estate Planning
Eric Tan and Jeremy London credited with navigating probate complications efficiently and transparently.
Conveyancing & Property Law
Kevin and Alex Naoum commended for clear explanations and keeping international clients informed through lengthy property purchase processes.
Commercial & Business Law
Kevin noted for handling cross-border commercial issues with knowledge and experience.
Personal Injury Law
No clear review evidence for personal injury work.
Criminal Law
No clear review evidence for criminal work.

How it compares

  • Rated 4.5 against a 4.55 average across the 151 law firm businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 68
Review volume 68
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
1
3
0
2
0
1
4

Common questions

Who should I ask for family law or mediation help?
Alex Naoum is named repeatedly by clients for family cases, mediation, and parenting arrangements. Kevin is also recommended for family law with compassionate guidance.
Can they help with estate and probate matters?
Yes. Eric Tan and Jeremy London handle probate and estate matters; Eric is noted for navigating complications efficiently.
Do they help international or cross-border matters?
Yes. Kevin has experience with cross-border challenges and international legal networks, and helped a foreign buyer navigate a four-year property purchase process.

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Last updated 2026-08-05