Core details are sourced from this business's Google Business Profile (checked 2026-09-05). Website-sourced details were fetched 2026-08-05.
One older review praises staff for going well beyond what was expected. A recent one-star complaint cites a one-sided approach. With only two reviews, the profile is too thin to draw firm conclusions about consistency.
Based on limited recent reviews, so treat this as low-confidence.
Andrew Levalds and his team earn consistent praise for professionalism, courtroom skill, and willingness to explain every step. One legal aid client reported poor communication until they lodged a formal complaint; the bulk of 21 reviews suggest responsive, thorough representation with good results.
One reviewer credited Michael Massarotto with resolving their case swiftly after recently taking it on. Evidence is sparse: only one positive review and a 3-star average from four ratings, split evenly between five-star and one/two-star scores.
Clients credit James Jackson with delivering outcomes they initially thought impossible, from dropped charges to non-custodial sentences. He stands out for his combination of sharp cross-examination and genuine empathy, keeping clients informed throughout and often responding outside business hours to urgent needs. His background as a prosecutor informs his defence strategy, and reviewers consistently praise his trial preparation, courtroom presence, and ability to find weaknesses in prosecution arguments. Fixed-fee transparency, clear explanations of legal options, and his calm, reassuring manner during stressful moments define the experience clients describe.
Last updated 2026-09-05