Core details are sourced from this business's Google Business Profile (checked 2026-09-05).
Kacy Tang at FLS&D earns consistent praise for workers' compensation and personal injury claims. Clients repeatedly highlight his patience during drawn-out processes, clear communication that sets realistic expectations, and availability to explain each step. His compassionate approach and thorough case management have earned him multiple five-star recommendations from people navigating their most vulnerable moments.
Most reviewers report good outcomes on personal injury and workers' compensation claims with supportive staff. However, a significant minority describe unprofessional communication, missed deadlines, and aggressive handling of disputes. Review evidence shows consistent quality gaps across different staff members and matters.
Clients consistently praise Errol Vertannes and his team for treating them with respect and genuine care through difficult compensation claims. They value the immediate responses to queries, plain-English explanations of legal process, and strong outcomes; many note the firm handled long cases (four to six years) without wavering support or dismissal, and several recall staff names like Dushka and Tom as equally professional and attentive.
Beacon Family Law performs strongly when clients connect with seasoned staff like Kerri Eyles or Dirk Klicker at their best: they deliver favourable property and custody outcomes with empathy and clear explanations. However, the firm has a troubling pattern of complaint about misleading consultation advertising, slow communication after engagement, and staff who lack patience or professionalism-enough reviewers cite pressure calls, rudeness, or feeling financially exploited that potential clients should confirm fees and expectations upfront.
Last updated 2026-09-05