Kacy Tang at FLS&D earns consistent praise for workers' compensation and personal injury claims. Clients repeatedly highlight his patience during drawn-out processes, clear communication that sets realistic expectations, and availability to explain each step. His compassionate approach and thorough case management have earned him multiple five-star recommendations from people navigating their most vulnerable moments.
Most reviewers praise staff like Alex, Tuyen, and Dustin for securing good outcomes on personal injury and workers' compensation claims, with caring and honest service. However, serious complaints describe aggressive correspondence, legal threats against dissatisfied clients, and a dismissive refusal to accommodate concerns, raising questions about the firm's handling of difficult cases.
Reviewers consistently report feeling heard and supported by Errol Vertannes and his team through lengthy compensation claims. Clients praise responsiveness, clear explanations, and strong outcomes even in complex cases lasting years.
Beacon splits sharply along staff lines. Kerri Eyles and occasionally Dirk Klicker earn five-star praise for strategic clarity and empathy on property and custody matters. Other encounters describe slow responses, careless errors, rudeness, and bills climbing to 30k with little progress. Reception staff have turned clients away with hostility. Clients who align with certain lawyers report favourable court outcomes and cost control. Those matched with others describe feeling trapped and unheard. The firm's 4.2-star rating (52 reviews, 73% five-star but 17% one/two-star) reflects this stark divide.
Last updated 2026-08-05