Most reviewers praise CLP's caring, knowledgeable team who walk them through difficult personal injury and compensation claims. Named staff like Vince, Susan, Alyssa, and Gol earn consistent mention for patience, clarity, and genuine support during stressful cases. One victim noted weeks of no response to a domestic violence enquiry, a serious gap in duty of care.
The firm handles motor vehicle accidents, work compensation, and criminal injury claims with attention to detail and transparent communication. Reviewers appreciate that lawyers explain outcomes in plain terms and follow through on initial estimates. Multiple clients recovered substantial settlements after feeling anxious or dismissed elsewhere.
All seven reviews give five stars. Clients praise Paul Fletcher and Bushra Tarik for professionalism, candid guidance, and fast turnaround on commercial and litigation work. One reviewer noted Paul declined to take on their matter after advising it was unrealistic and costly.
Matthew, Chelsea, and the team are praised for calm, direct communication through stressful family law matters, delivering results on parenting orders, property settlements, and divorces. One unhappy client reported paperwork was never filed after mediation and mediation fees went nowhere, with outstanding superannuation issues unresolved a year later.
Evidence is limited: five Google reviews split sharply between praise for straightforward advice and staff professionalism, and damaging complaints of hidden fees, poor preparation, and deliberate communication delays. The business claims 15 years' experience and 24-hour availability, but review detail is thin and one-sided negativity is old.
Last updated 2026-08-05