Reviewers consistently experience a calm, transparent approach from Vincent Tan, Randika, and their team. Wills and estate planning clients praise prompt responses and simple guidance; family law clients credit them with settling disputes in months rather than years, backed by staff who keep them informed and genuinely supported.
Standout strengths include accredited family law specialists, mediators who prioritise peaceful resolution, and itemised invoicing. Staff are named across reviews: Randika and Conor (estate work), Vincent Tan and Madeleine De Leo (family matters), with Penny, Shannon, Tammy, and others praised for friendliness. One 2021 client felt a lawyer refused aggressive pursuit of assets, though this remains an outlier in a 87% five-star cohort.
Over seven years, Wayne Yu has built trust by responding fully to complex enquiries that competitors ignore, answering every question about notarisation and legal documents with clarity and care. Clients consistently praise reasonable pricing, prompt same-day service, warm professionalism, and meticulous attention to detail across notary work, Power of Attorney, Wills, and statutory statements.
Craig Taylor and Alison receive consistent praise for thorough family law work; however, serious complaints span data security failures, slow case progress, fee disputes, and privacy breaches. Results vary sharply by reviewer.
Most reviewers report professional service and strong outcomes, with several naming specific lawyers (Milos Supljeglav, Greg Martinovich, Caley Kim, Ross) as attentive and compassionate. A smaller group lodge serious complaints about high costs, payment disputes, and feeling the firm prioritizes fees over client welfare.
Last updated 2026-08-05